Here’s how to set up your WhatsApp Business account:
- Download WhatsApp Business from the App Store or Google Play Store
- Sign up by punching in your business phone number.
- Click on the three dots on the top right of the screen to open up the menu
- Click on ‘Settings’
- Click on ‘Business Settings’
- Click on ‘Profile’
- Enter all relevant details including business name, phone number, address etc.
On this platform, one can set up ‘away’ messages for after office hours by following these steps:
- Open WhatsApp Business app on your device
- Click on the three dots on the top right of the screen to open up the menu
- Click on ‘Settings’
- Click on ‘Business Settings’
- Click on ‘Messaging Options’
- Click on ‘Away Messages’ and set up your personalised auto-reply message.
- Click on ‘Send away messages’ to begin sending these messages
You can choose to send ‘away’ messages to certain and all contacts by following these steps:
- Open WhatsApp Business app on your device
- Click on the three dots on the top right of the screen to open up the menu
- Click on ‘Settings’
- Click on ‘Business Tools’
- Click on ‘Away Message’
- Click on ‘Send away messages’ to begin sending these messages
- Tap on ‘Recipients’ to choose between ‘Everyone’, ‘Everyone not in address book’, ‘Everyone except..’, Only send to
You can also choose to schedule ‘away’ messages at a certain time by following these steps:
- Open WhatsApp Business app on your device
- Click on the three dots on the top right of the screen to open up the menu
- Click on ‘Settings’
- Click on ‘Business Tools’
- Click on ‘Away Message’
- Click on ‘Send away messages’ to begin sending these messages
- Tap on ‘Schedule’ to choose between ‘Always send’, ’Custom Schedule’ and ‘Outside Business Hours’ (this option is available only if you set up business hours when setting up your profile)
HOW TO AUTOMATE YOUR MESSAGES IN WHATSAPP CHATBOTS?
SAY, “HELLO!”
The first step to build a WhatsApp bot is to reach out to a company that can help you. To reach out to Verloop, simply hit the chat icon at the bottom right of the screen.
Other companies have long forms you have to fill out, you can find an example of one here.
TELL ME ABOUT YOURSELF.
A big determinant into the ease of acquiring WhatsApp’s API’s is whether your business has a WhatsApp Business License. Lots of providers only service companies that have an existing license.
Verloop is a one-stop solutions platform. We have partners that will get your Business Account rolling.
Businesses are asked several questions to determine API qualification during the application process. Applications for certain sectors are restricted – like porn, government entities, and healthcare.
Industry wide – the questions are largely standard.
Name Company Name Company URL Country Location Email ID Use Case*
WE’LL DO THE HEAVY LIFTING
After this, simply sit back and let us do all the difficult work. Once your application has been processed, the real work begins. Businesses using WhatsApp’s API’s follow strict guidelines. These cover everything from the content used by the bot to the use-case in question.
Failure to comply leads to a ban from the platform.
Verloop guides you through possible use-cases, assists you with compliance, and provides, proofreads and develops acceptable templates for your business. This way, we ensure that you not only have WhatsApp API’s but also that you continue to keep them.
CONGRATULATIONS – YOU HAVE A CHATBOT FOR WHATSAPP!
Now that you’ve built the skeleton for what your WhatsApp bot, it’s time to add the muscle and brains.
The features that you receive while building your Chatbot for WhatsApp depends on your provider. Verloop is an all-in-one solutions stack. From integrating your CRM to include WhatsApp queries, encrypting and decrypting messages, and providing a single dashboard for all your customer
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